Legal notice

Legal Notice & Disclaimer

Last Updated: September 2026

This website, sonaherbal.com, is the official online platform for Sona Herbal. By accessing, browsing, or purchasing through this website, you acknowledge and agree to the terms contained in this Legal Notice & Disclaimer, along with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Official Website

Customers are advised to purchase Sona Herbal products only through our official website or through sellers/channels expressly authorised by us.

Official Website: sonaherbal.com

Sona Herbal is not responsible for counterfeit, duplicate, tampered, repackaged, expired, or unauthorised products purchased from third-party sellers or websites that are not authorised by us, except to the extent liability is imposed by applicable law.

Customers who discover suspected counterfeit products, unauthorised listings, or misuse of our brand are encouraged to report them to us.

2. Intellectual Property Notice

Unless otherwise stated, the content appearing on this website—including but not limited to:

Sona Herbal brand names and trademarks
Logos and visual identity
Product names
Product photographs and videos
Founder photographs and likeness used with authorisation
Product packaging and label artwork
Website graphics and banners
Advertisements and marketing creatives
Written content and product descriptions
Website design elements and original creative material

is owned by, licensed to, or otherwise lawfully used by Sona Herbal and/or the applicable rights holder.

Unauthorised reproduction, copying, modification, publication, distribution, commercial exploitation, impersonation, or use of this material is prohibited to the extent protected by applicable law.

3. Unauthorised Use of Founder Images

Photographs, videos, likenesses, or other identifying imagery of the founder or persons associated with Sona Herbal displayed on this website must not be copied or used without appropriate authorisation.

In particular, such imagery must not be used to:

Create unauthorised product listings
Promote counterfeit or imitation products
Mislead customers regarding the source of a product
Imply an association with or endorsement by Sona Herbal where none exists
Create deceptive advertisements or social media profiles
Misrepresent an unauthorised seller as Sona Herbal

Where appropriate, Sona Herbal may report such misuse to marketplaces, social media platforms, payment providers, search engines, hosting providers, or relevant authorities and may pursue remedies available under applicable law.

4. Counterfeit & Unauthorised Products

Customers should exercise caution when purchasing products represented as Sona Herbal products from third-party marketplaces, websites, social media accounts, or individual sellers.

Product photographs, branding, packaging images, or founder photographs copied from our website do not establish that a third-party product is genuine or that the seller is authorised by Sona Herbal.

Where we identify suspected infringement, counterfeiting, passing off, impersonation, or other unlawful misuse, we reserve the right to take appropriate action under applicable law.

5. No Medical Advice

Information provided on this website is intended for general product and informational purposes.

Unless expressly stated otherwise and permitted under applicable law, statements concerning our herbal, hair care, or personal care products should not be interpreted as medical advice, diagnosis, treatment, or a guarantee of a particular medical or cosmetic outcome.

If you have a medical condition, scalp condition, allergies, sensitivities, are pregnant or nursing, are taking medication, or have concerns regarding the suitability of a product, you should consider consulting an appropriately qualified healthcare professional before use.

6. Individual Results May Vary

Hair and personal-care results can differ from person to person.

Results may depend on factors including hair type, scalp condition, genetics, lifestyle, diet, environmental conditions, frequency of use, method of application, and individual response to ingredients.

Accordingly, testimonials, reviews, photographs, videos, or individual customer experiences should not be interpreted as a guarantee that every customer will achieve identical results.

7. Product Information

We make reasonable efforts to ensure that product descriptions, ingredient information, photographs, quantities, usage instructions, prices, and other information displayed on our website are accurate.

However, packaging, labels, appearance, colours, or presentation may occasionally change due to product updates, manufacturing changes, batch variations, photography, or display settings.

Customers should always read the product label, ingredient information, directions, and warnings supplied with the product before use.

8. Customer Testimonials & Reviews

Testimonials, reviews, photographs, or experiences appearing on our website may reflect the experiences of individual customers.

Individual experiences are subjective and may not represent the experience of every customer.

Where customer-generated content is displayed, its use will be subject to applicable permissions, our policies, and applicable law.

9. External Links & Third-Party Services

Our website may contain links to or integrations with third-party services, including payment gateways, logistics providers, social media platforms, communication services, or other websites.

Third-party platforms operate under their own terms, privacy policies, and practices. Sona Herbal does not control their independent systems or services.

10. Fraudulent Activities

Any attempt to misuse our website, payment systems, promotional offers, refund procedures, intellectual property, brand identity, or customer support processes may be investigated.

Where reasonably necessary, we may preserve relevant records and cooperate with payment providers, logistics partners, marketplaces, technology providers, or competent authorities in accordance with applicable law.

11. Limitation of Liability

To the maximum extent permitted under applicable law, Sona Herbal will not be liable for losses resulting solely from unauthorised third-party use of our brand, counterfeit products purchased from unauthorised sellers, misuse of products contrary to provided instructions, or circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

12. Reporting Brand Misuse or Counterfeit Products

If you discover a website, marketplace listing, social media account, advertisement, or seller that you believe is:

Using Sona Herbal branding without permission
Using our founder's photographs without authorisation
Selling suspected counterfeit products
Copying our packaging or product photographs
Impersonating Sona Herbal
Misleading customers regarding affiliation with our brand

please report the matter to Sona Herbal Customer Support through the contact information available on our official website.

Please include screenshots, URLs, seller details, order information, or other supporting evidence wherever possible.

13. Governing Law

This Legal Notice and use of this website are subject to the laws of India.

Any dispute relating to this website, our products, or our services will be dealt with in accordance with applicable Indian law and applicable jurisdictional requirements.

Nothing in this Legal Notice restricts any statutory rights or remedies available to consumers under applicable law.

14. Contact

For legal, intellectual property, counterfeit-product, or website-related concerns, please contact us using the official contact information published on:

sonaherbal.com