Contact information
Contact Us
We're Here to Help
Have a question about your order, delivery, payment, or Sona Herbal products?
Our customer support team is here to assist you. Whether you need help tracking an order, have a product-related question, or simply want to get in touch, support is right at your fingertips.
Customer Support
For order-related queries, product assistance, returns, replacements, refunds, or general support, please contact us using the details below.
Email Support
You can email us regarding:
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Order status and tracking
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Shipping and delivery queries
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Product-related questions
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Payment-related queries
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Returns, replacements and refunds
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Damaged, incorrect or missing products
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General customer support
When contacting us about an existing order, please include your Order ID and registered mobile number so our team can assist you faster.
Call Us
9325260725
Our customer support team can assist you with questions regarding your order, delivery, products, or other concerns.
Our Address
Sona Herbal
Oil Company
SR No. 8/3, Khopdenagar
Katraj, Pune
Maharashtra – 411046
India
Order & Delivery Support
Already placed an order?
Please keep your Order ID handy when contacting our support team.
For dispatched orders, customers can also use the Track Order option available on our website to check the latest shipment status.
If your order is delayed or you are experiencing any delivery-related issue, please contact us and our team will assist you with the available shipment information.
Returns, Replacements & Refunds
If you have received a damaged, leaking, incorrect, or incomplete product, please contact us within the timeframe mentioned in our Return, Replacement & Refund Policy.
To help us resolve the issue quickly, please share:
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Order ID
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Registered mobile number
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Clear photographs of the product
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Photograph of the shipping label and packaging
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Unboxing video, wherever available
Our team will review the request and assist you according to our applicable policy.
Business & Legal Enquiries
For business-related communication, legal notices, intellectual property concerns, counterfeit-product reports, or unauthorised use of Sona Herbal branding or product/founder photographs, please contact:
Email: Jitwellness2025@gmail.com
Please include complete details and supporting documents, screenshots, or URLs wherever applicable.
Sona Herbal
Website: sonaherbal.com
Email: Jitwellness2025@gmail.com
Phone: 9325260725
Address: Oil Company, SR No. 8/3, Khopdenagar, Katraj, Pune, Maharashtra – 411046, India
We value every customer and aim to respond to queries as quickly as reasonably possible.
Thank you for choosing Sona Herbal.